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ISO 9001:2015 Certified Company

One of the definitions of a “principle” is that it is a basic belief, theory or rule that has a major influence on the way in which something is done. At MSI “Quality management principles” are a set of fundamental beliefs, norms, rules and values that are accepted as true and can be used as a basis for quality management. These 7 principles are used as a foundation to guide MSI’s performance improvement. They were developed and updated by the experts at ISO. The seven quality management principles are:

  1. Customer Focus
  2. Leadership
  3. Engagement of people
  4. Process approach
  5. Improvement
  6. Evidence-based decision making
  7. Relationship management

At MSI we take the principles of ISO and quality management very seriously. It is how we run our company. We invite all of our customers to visit the facility in Garland, Tx. to see for yourself our commitment to quality.